FAQ

Answers to the most common questions about the current SkipSilence workflow, access model, and media handling behavior.

What does SkipSilence do?

SkipSilence helps clean spoken-word media by reducing dead air and long pauses through its current upload, process, preview, and download workflow.

Do I need an account to try it?

No. The current product allows limited anonymous trial uploads. After those are used, you need to sign in to continue.

What file types are supported?

The backend currently supports specific audio and video file extensions used by the dashboard upload flow, including common formats such as MP4, MOV, MKV, WEBM, MP3, WAV, M4A, AAC, FLAC, and OGG.

How does job access work?

Jobs, downloads, and thumbnails are tied to the uploader. Signed-in users use authenticated access, and anonymous users use a signed token flow for protected job access.

Does SkipSilence permanently store my files?

SkipSilence processes files server-side. The current product should only claim storage and retention behavior that is actually implemented at runtime, so you should review the Privacy page for the current handling statement.

Can I download the processed result?

Yes. The dashboard exposes protected download access once processing is complete.

What should I do if processing fails?

If processing fails, retry with a supported file and review the dashboard message. If the problem continues, use the current support path listed on the Contact page.